Last updated: 15 January 2026
Our Price Policy
Our aim is simple - to bring you the very best products at the very best prices possible.
We work closely with suppliers worldwide to offer the biggest range of items in the market. We regularly check and update our prices against comparable competitors to ensure we always offer great value. Our online and in-store prices are aligned, so however you choose to shop you always pay the same price.
Occasionally we have special time-limited event prices or offers available online. If you notice a price difference when shopping in store just let us know, as we always honour our lower price. The best way to keep up to date with these special offers is to sign up for our mailing list so you never miss out on amazing offers and the very best in Fashion Fetish Fun.
FETCH Price Match
If you find the same product for sale online at a lower price from a UK mainland competitor, you can make a Price Match request. Simply click the link on the product page and complete a Price Match Request Form. We will reply to you by email within 24 hours once we've had the chance to review your request.
To be a valid request it needs to meet our Price Match Terms detailed below. It is worth checking your spam email if you don't appear to have had a reply after 24 hours.
Price Match Terms
UK Mainland Competitors
We need to make sure that your Price Match request is for a product which is available from a UK mainland competitor. We are unable to consider requests from the following types of seller: auction sites, membership clubs, resellers, retailers in administration or closing down, or non-UK mainland competitors.
Comparable Price
The competitor's online price must be publicly available to any customer and displayed on the competitor's website to enable us to verify your request. We are unable to accept requests for exclusive membership discounts where a code is required to trigger a reduction in the advertised price.
Product Availability
The product you are making a Price Match request for must be in stock and available to purchase from the competitor you reference. We are unable to honour a request for items that are not available to purchase or are fulfilled by a third party reseller.
Product Specifications
The price must apply to a brand new, identical individual product. The product must be the same make, model number, size and colour.
Competitor Promotions, Exclusive Discounts & Sale Items
We are unable to consider Price Match requests for products that are on offer or are included in a promotion. This includes, but is not limited to, fixed price reductions, multi-buy promotions (e.g. 3 for 2), time-limited reductions (e.g. this weekend only), and sale items. We are not able to consider requests for items that are only available at a reduced price through the use of a voucher code. Items available as part of a bundle deal are unable to be considered for a Price Match request.
Shipping
Our shipping costs are excluded from Price Match.
Need Help?
If you have questions about our Price Match policy or need assistance with a request, please contact us:
Email: info@fetchshop.co.uk
Phone: 020 4539 8992 (11am-6pm, seven days a week)
Marginal Ltd T/A FETCH
Arch 6 Voltaire Road, London SW4 6DH
Company Registration Number: 11039629
VAT Number: GB283918857